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Ourtime Membership Review

OurTime - Simple Review #1456001423
Why cant i get on the site after you pay and why dose it snapp all the time gees how $tupid it making me mad after paying for three months
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ID
#794279 Review #794279 is a subjective opinion of poster.
Location
Bellevue, Washington
Reason of review
Bad quality

Customer Service stinks

None English speaking people repeat the same thing over and over and don't give real answers. I asked to speak with supervisor on was put on hold 20 minutes. Then instead of supervisor I get same rep who said the supervisor agreed with her! They wanted me to open a new account rewriting and uploading everything! Certainly not a way to keep customers. If you have had a prior legitimate membership issue ($$$) they throw that up at you although they were at fault.
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ID
#791889 Review #791889 is a subjective opinion of poster.
Cons
  • Customer service and special pricing exclusion
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
1.0
Details
Our time.com is a ripoff. I was a member for two weeks and resigned. And still today I get emails from women calming they are someone else. They have beautiful pictures they send and promises they are being truthful, then the question start. When you ask them to...
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ID
#781252 Review #781252 is a subjective opinion of poster.
Location
Rio Linda, California
Cons
  • Deciet
Reason of review
Not as described/ advertised
Loss
$30
Preferred solution
Warn others about the site
1.0
Details
This company says that it tells you everywhere when they sign you up that you get automatic renewal but there are a lot of people like me that say they did not sign up for automat renewal or see it anywhere. There are a lot of complaints about them charging peoples...
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ID
#777619 Review #777619 is a subjective opinion of poster.
Location
Henderson, Nevada
Cons
  • Charging you without authorizing fee
Reason of review
Charging you when you don't want service.
Loss
$30
Preferred solution
Full refund
Yesterday, January 16, 2016, I signed up for "Our Time" dating site. They were running a special for $22.49 for one month. I signed up for the $22.49, I hit continue to finish the process and at the end it told me my amount would be $26.48. I called "People Media"...
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ID
#771775 Review #771775 is a subjective opinion of poster.
Location
Glen Allen, Virginia
Reason of review
Poor customer service
First off, i literally get hundreds of views, likes, favorites, all of them include a phone number to call or text them back. If i report it as abuse it takes 48 hours for Ourtime to respond, so my experience is cleaning out my inbox for hours wasting my time trying to...
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ID
#701035 Review #701035 is a subjective opinion of poster.
Location
Costa Mesa, California
Reason of review
Bad quality

I was canceled for trying to put up inappropriate pictures when I hadn't

My membership with OurTime was suddenly canceled, even though I'd been a member for 2 years. A couple days later I received 2 emails saying that I was canceled for trying to put up inappropriate pictures when in fact I had not tried to put any up at all. When I made phone contact with someone at the company and expressed the mistake, he basically said I was a liar and I was canceled for harassing other people on the site, which I had not done at all! He then refused to let me even send him the emails accusing me of trying to put up bad pictures received from his own company.
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1 comment
Cindy C
#1838180

You should have received an apology in writing.

ID
#674056 Review #674056 is a subjective opinion of poster.
Location
Oregon, Wisconsin
Reason of review
Poor customer service
our time had a special but when I signed up for it they took more money out of my bank account than in they were contracted to.. When I fought it at my bank they kept the money and wouldn't allow me access to my account. Eventually my bank won after months and I got...
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1 comment
Cindy C
#1838179

WOW....this company should be closed down!

ID
#571214 Review #571214 is a subjective opinion of poster.
Location
Barrington, Rhode Island
Service
Ourtime Online Dating
This personal singles website was previously senior people meet, same people, plenty of photos and profiles to look at, however, to even send a wink you have join, then you will find out almost all the profiles and photos are not members and you still can not...
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2 comments
Anonymous
#785585

Yeah I met rockabille aka lou from pylesville, don't get involved with this old grandpa, he is on the porographic websites he likes men, women and groups, unless someone isn't worried about std's or even worse

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ID
#470846 Review #470846 is a subjective opinion of poster.
Product
Ourtime Website