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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A member said they never sent me a message I received

2.5
Details
I responded to a message from an OurTime member, but he replied that he never sent me a message. Is this a way for OurTime to make me think that people are responding to me? I was very embarrassed. It's enough to make me not want to renew my subscription. I get a number of "likes" also, but when I click on them, there is no one there by that name. Is this also a way to make me think I'm getting more likes? Please respond. Thank you, Donna C. Diamond DSDiamond1@aol.com
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1 comment
Anonymous
#1912597

That kind of thing happens all the time on OurTime.

ID
#2119281 Review #2119281 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

ABSOLUTELY NO PERSONAL CONTACT ALLOWED

Everything is boilerplate, no personal contact. I had a question that was not on their list, and received another bolerplate answer, that didn't solve my problem. I tried to call their 1-800 number, but that was a joke. Waited more than one hour. when I cancelled my one-month membership, they signed me up for another month at a much higher rate. My membership doesn't end until Aug. 22, but I noticed that today (Aug. 15) they blocked my account, 5 days ahead of expiration. They really play dirty. They now threaten me with a $500 payment for my disloyalty. Beware of these people. They also send "matches" that are 3,000 miles away.
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1 comment
Anonymous
#1912598

OurTime is a scam. They take our money and provide no service in return.

ID
#2118127 Review #2118127 is a subjective opinion of poster.
Location
Pioneer, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very disappointed!

1.0
Details
Half of the men have no photos and the other half are extremely unattractive and look unhealthy and 10 years older than stated. Ive been on 4-5 different sites and this doesnt even compare. Just looked at your ratings. Wish Id have checked them out before impulsively signing up. How about raising your ratings. Start with giving me a full refund or even a pro-rated one?

User's recommendation: Depends on your response to my request.

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1 comment
Anonymous
#1912600

Same experience. OurTime is a scam.

ID
#2115084 Review #2115084 is a subjective opinion of poster.
Cons
  • Too many to list
Loss
$90
Preferred solution
Full refund

Can’t get through

1.0
Details
A problem with a scammer member who tried to get cash from me. I reported this to Our Time.i have paid in advance for this service and I am unable to now log on and try to meet someone e new.

User's recommendation: Be very cateful.

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ID
#2113601 Review #2113601 is a subjective opinion of poster.
Product
Ourtime Account
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Thoroughly frustrated with OUR TIME

1.0
Details
I am paying for a service I have not been able to use. All you keep asking for is more money. I have not communicated with one person yet. I want out of OUR TIME YOUR PHONY. Contact me at. phyllismclean17@gmail.com

User's recommendation: Don’t join.

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ID
#2113243 Review #2113243 is a subjective opinion of poster.
Service
Ourtime Online Dating
Preferred solution
Full refund

Unauthorized transaction

1.0
Details
I wasn't able to speak with anyone. I received an email telling me I'm being charged for a membership. My membership ended in late May. I have NOT authorized any charges. It's looking like they're trying to trick me into paying. I have NOT authorized this charge. How do I speak to customer service? I do NOT want to be charged.

User's recommendation: Stay away from OurTime.

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ID
#2112630 Review #2112630 is a subjective opinion of poster.
Cons
  • Poor customer service
Preferred solution
Full refund

To warn others

Was signed up and charged for one month but never allowed to use our time dating site
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ID
#2107286 Review #2107286 is a subjective opinion of poster.
Location
Bellevue, Washington

Horrible!

Call customer service it isnt their company, not a misdial. I tried many times. They used my card for a monthly charge and then never let me use the service! I wrote letters, emails even my daughter did! Nothing, no response whatsoever! I will never use this our time site and tell everyone else not to also,

User's recommendation: Do NOT ever use this site.

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ID
#2107198 Review #2107198 is a subjective opinion of poster.
Location
Bellevue, Washington

You send a message you're going to charge my account $126 get it stopped

Trying to charge me hours $126 for something I did not ask for
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ID
#2102407 Review #2102407 is a subjective opinion of poster.
Location
Louisville, Colorado
Preferred solution
You are not going to charge me $126

I been hacked

1.0
Details
I paid for 30 days to see if I would like Our time saying As soon as Our time activated my account I was hacked created many problems for me I contactedOurTime they did nothing to correct the problem but cut me off from using Our time dating , they refuse to help me to contact back potential friends they wont refund my money and they were caught by my bank trying to make a illegal attempt to get into my bank they mislead me and try to take funds out of my account which they have no authorization to make a elligal transaction They cant be trusted Im trying to warn anyone do not give out you credit card number to our time dating service and make payment by using a store money order which will give you protection from being mislead and and have money missing from your personal private account . Dont be mislead there are many scammers dont trust anyone with your personal life do not use your debit or credit card save your self the stress to retrieve your money...
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ID
#2101676 Review #2101676 is a subjective opinion of poster.
Product
Ourtime Account
Preferred solution
Let the company propose a solution

I want to cancel my account

Individual on the phone and left a message that it was a copyright section of our time. I wish to cancel my account and Im having a terrible time just getting through to you please either call me or email me and let me know exactly what I need to do to cancel. We are going through the directions on the computer it does not work.
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ID
#2096300 Review #2096300 is a subjective opinion of poster.
Preferred solution
I wish to cancel my account. I do not need any money back. Please let me know what to do

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged twice

I was charged twice. I wanted one month subscription. Please refund my account Diane
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ID
#2090934 Review #2090934 is a subjective opinion of poster.
Loss
$90
Preferred solution
I was charged twice. I only want one month subscription I think I was charged for three months and for one month

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't get my membership activated my bank blocks payment

2.0
Details
My bank blocks my Payment to our time Im being told it is a overseas trasaction they dont honor overseas payment
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ID
#2082925 Review #2082925 is a subjective opinion of poster.
Location
New York, New York
Cons
  • To many scammers

Stupid no one answers the phone number.

1.0
Details
Take me off all date sites wintersquirrel777@gmail.com summersquirrel777@gmail.com

User's recommendation: Don’t get in this negative loop.

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ID
#2059475 Review #2059475 is a subjective opinion of poster.
Location
Walnut Creek, California

I do not understand if the concern is with ourtime.com and when called got match.com. I am not interested in either one continuing. Please make sure these are not functioning any longer.

A email was sent that someone is using my account. That is not me. The account is cancelled and should be inactive. And I have no interest in ever using it again. Please stop whoever is using it.
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ID
#2059463 Review #2059463 is a subjective opinion of poster.
Product
Ourtime Subscription
Pros
  • To many crooks
Cons
  • To many crooks
Preferred solution
Get me off all dating sites that is represented by this company