Show reviews that mention
account site money subscription service phone email customer service people membership
Filter review
  1. 78 reviews
  2. 12 reviews
  3. 6 reviews
  4. 3 reviews
  5. 1 review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have a problem with my subscripyion

Any time some contacts me when I go to open message its disappears???

User's recommendation: live personell contact.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2058294 Review #2058294 is a subjective opinion of poster.
Preferred solution
messages don't open or disappear

Having problems, my just cracked so I can't do anything on my right of my phone

2.0
Details
I'm trying to cancel my membership and my phone is cracked at the top right. I'm not satisfied with this service, I'm African American and it's not enough African American men on this site. OURTIME.COM. please cancel my membership Asap.

User's recommendation: Making it a site with equal variety of men of any color available on the site.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2054561 Review #2054561 is a subjective opinion of poster.
Service
Ourtime Online Dating
Cons
  • Not easy to cancel
Loss
$27
Preferred solution
Cancellation of membership and stop Auto pay if it's on.

Scammer

A man named Brian Stewart tried to scam me out of money. I met him on your site. Another man named Keith only wanted sex. This is ridiculous!!

User's recommendation: No recommendation.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2045151 Review #2045151 is a subjective opinion of poster.
Preferred solution
Full refund

Subscription

1.0
Details
One of my complaints would appear to be our time site generated profiles that are fake and phony. I would think you could do better than that. Another of my complaints is a $19 charge that I noticed that was collected by our time. I have no idea what that is for. I have not authorized any other expenditure to our time other than my normal subscription fee. My last complaint right now is that the quality of the service that our time provides has been diminishing exponentially. Thank you for at least reading this. I only have two choices.

User's recommendation: Based on my three observations or my three complaints oh, I would not recommend our time to anyone.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2043733 Review #2043733 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

Cant log in

I reset my password, but I still cannot enter my account Ive been trying for over an hour. And it seems I cant get anyone in person to assist me. This is extremely frustrating.
View full review
Comment
Helpful 0 Not helpful 0
ID
#2040441 Review #2040441 is a subjective opinion of poster.
Location
The Bronx, New York

Can't login to my account

Ourtime after paying keeps having me do a new password. Plus I have yet to be able to log in.
View full review
Comment
Helpful 0 Not helpful 0
ID
#2039750 Review #2039750 is a subjective opinion of poster.
Location
Renton, Washington

Cancel Account

1.0
Details
I already sent a request to cancel my account and I was charged for a new registration. I don't need the sight please reimburse me back $140.94

User's recommendation: Improve customer service.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2036225 Review #2036225 is a subjective opinion of poster.
Loss
$141
Preferred solution
Full refund

Cannot ever connect to site

1.0
Details
I'm so PO'd right now. I can only log in once in a great while, every other time, my computer times out for error connection. the worse site I've ever seen. no other sites do this. I'm glad I cancelled subscription the last time I was able to get on.
View full review
Comment
Helpful 0 Not helpful 0
ID
#2035223 Review #2035223 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Password issue

1.2
Details
NNO. I AM NOT GIVING MY CREDIT CARD TO RESET A PASSWORD NEVER WILL I DO THAT. SIGHED UP LAST NIGHT. WANT MY MONEY BACK NOW ELIZABETH KANE 6102099499 I will be glad to report you to the FTC. NOW

User's recommendation: Never.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2031635 Review #2031635 is a subjective opinion of poster.
Product
Ourtime Account
Cons
  • Not worth it
  • Not getting my credit card number again
Loss
$37
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No resolution

1.0
Details
Update by user Aug 06

Although they did NOT contact me, I found a way to not receive any more notices from them.

Original review posted by user Jul 02
I once had an OurTime account. I believe it is a part of Match.com.Someone accessed my account and started using it although OurTime asurred me they had completely removed my account and profile. I have received 20 email the past month alone and now they say they are going to charge my account! I have reported them to the IL Attorney General, thee CA Attorney General and now to you. Do not ever join a dating site because it will never go away.

User's recommendation: Do not ever join a dating site because it will never go away.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2028442 Review #2028442 is a subjective opinion of poster.
Service
Ourtime Online Dating
Cons
  • Not easy to cancel
Preferred solution
Completely remove my profile and account as I requested numerous times! I never want to receive an email from you again.

To cancel

I pay for a membership and when i look at the Ladiesthey are all out of state. When i do see one that i like and would like to message her it cost more . I don't think its worth the money that i spent. I want to cancel my subscription and get most of my money back.
View full review
Comment
Helpful 0 Not helpful 0
ID
#2013281 Review #2013281 is a subjective opinion of poster.
Pros
  • Meet people
Cons
  • Charging me with authorizing fee
Loss
$26
Preferred solution
Full refund

Because I cant talk to a person just a machine

i call a number and get to listen to a machine.

User's recommendation: to talk to a person not a machine.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2013203 Review #2013203 is a subjective opinion of poster.
Location
Cumberland, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

1.0
Details
Five days ago my Father &;;;;;;;;;;;; I set up an account for him. After setting up the profile, we attempted to pay for the subscription. We tried 4 different credit cards and Paypal from a laptop using Firefox, Edge and then on a cell phone. Every method was...
View full review
Comment
Helpful 0 Not helpful 0
ID
#2011806 Review #2011806 is a subjective opinion of poster.
Product
Ourtime Account
Preferred solution
Allow the account to be accessed

Cancel Account

They are charging my account I do not want to belong to it anymor
View full review
Comment
Helpful 0 Not helpful 0
ID
#2004668 Review #2004668 is a subjective opinion of poster.
Location
Louisville, Kentucky

Cancel subscription immediately

Bogus billing, I marked the box for one month, and subsequently was billed for six months. One want full refund
View full review
Comment
Helpful 0 Not helpful 0
ID
#1996993 Review #1996993 is a subjective opinion of poster.
Pros
  • Its a joke
Cons
  • Billing appears to be a scam