OurTime
Reviews and Complaints
Reviews Chart
$5.4K
CLAIMED LOSSES
205
TOTAL REVIEWS
8.6K
PAGE VIEWS
My account
Why do I have to keep verifying myself every time I log in its getting frustrating and god damn annoying Im a paid customer get rid of circus act having to pick squares in order to log in
ID
Cant ciew singles
I used to have an account and dont remeber all the info.z and i cant even view the singles
ID
Location
Dallas, Texas
Preferred solution
Let the company propose a solution
I am being denied access # 403
I would like Ourtime to be back in my phone as it is much easier access. Currently you were able to connect me again but unfortunately only on my computer which is ok but inconvenient.
ID
Product
Ourtime Website
Pros
- Make money on peple
Cons
- Destroys communication necessary for consistent
Preferred solution
Get Ourtime back on my phone
I haven’t had any help from you for over a month. I can’t get into the site.
Can't get into the site. I'm a paying customer & I have to log in each time but won't accept my info
User's recommendation: Don’t join. You won’t get any help if u need it.
ID
Location
Lynbrook, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTaking money from my account
Cancelled my subscription still taking money from my account.
User's recommendation: Don’t bother.
ID
Cons
- Can not get my account canceled
Preferred solution
Full refund
FALSE SUBSCRIPTION
YOU HAVE TAKEN 2 lots of subs from my cred account without my permission
ID
Loss
$40
Preferred solution
Full refund
SUBS TAKEN FROM MY ACCOUNT
You are taking 19.99 from my credit account with an automatic subscription I didnt ask for. HOW IS IT POSSIBLE that you have my cheque account number please Cancel this as I have no feed back . I have no account number as there are no records also I have looked on my accounts page and there are no subs on it to delete!! M Hembley
ID
Location
Milton Keynes, England
Loss
$20
Preferred solution
Full refund
I need to change my location because I'm moving and I forgot my password I need some assistance
I need to change my current location to because I'm moving I don't know my password and from what I understand the phone number to customer service is not available
ID
Bad business
Update by user Sep 22
Contacted the BBB we'll see
Original review posted by user Sep 22
Asked for a refund less than 24 hours after purchasing. Was denied User's recommendation: Don't bother.
ID
Service
Ourtime Online Dating
Pros
- No pros
Cons
- Poor customer service
- Not easy to cancel
Loss
$100
Preferred solution
Full refund
I want to cancel and get refuns
You sent email just now charging my account $134.24 and this account was cancelled 2 weeks ago.
ID
Preferred solution
Full refund
Terrible company and service
Software is buggy, it does not work as it suppose to. Links don't take you where you want to go. Paid for subscription until 09/22/2020. For the last 10 days our time wanted me to upgrade and pay again for the time I already paid. To day is the 20th their software would not allow me to send a message my membership was paid to 09/22/2020. What a bunch of crocks. They should be taken to court for a class action suit. Thank you for your website,
User's recommendation: Stay away from Our Time.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSite is horrible
I would not recommend anyone waste their time and money on this site. HORRIBLE!!!
User's recommendation: Definitely not.
ID
Service
Ourtime Online Dating
Cons
- Too
Preferred solution
Full refund
Unsatisfied
I receive numerous automated responses and fake profiles. I want to cancel my membership and any automatic renewal, but I can't get past step one of the instructions.no
User's recommendation: Don't do it.
ID
Pros
- No pros
Cons
- Not easily cancelled
Loss
$30
Preferred solution
Full refund
Cancel subscription
I tried to cancel my password wasn't being accepted please cancel my subscription
User's recommendation: Make it easier to cancel subscription.
ID
Location
Camarillo, California
Loss
$126
China company no phone
Difficult to stop your membership web site is down no phone
User's recommendation: do not join this site.
ID
Pros
- Online dating
Cons
- Not easy to cancel
Loss
$35
Preferred solution
Full refund
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