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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to cancel and get refuns

I would like to cancel .and return my refund .it was only supposed to be a 1 month trial. But some how it became 6mos ..no i don't think so
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ID
#2368311 Review #2368311 is a subjective opinion of poster.
Service
Ourtime Online Dating
Pros
  • No pros
  • Good number of members
Cons
  • Not good now
Loss
$120
Preferred solution
Full refund

I want to cancel my account

you keep taking money off me and i have unsubscribed if this does not stop now i will have no choice but contacting my solicitor and take matters further
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ID
#2363808 Review #2363808 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need a refund created back to my account

Billed $102.00 for membership not wanted nor used. Had tried to remove profile and cancel back in February 2020. Phone number given was for copyright issues not Customer Service!
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ID
#2356027 Review #2356027 is a subjective opinion of poster.
Product
Ourtime Subscription
Pros
  • Its a joke
Cons
  • Can not get my account canceled
Loss
$102
Preferred solution
Full refund

I want to cancel my account

evey time i tru to cancell my accouny it allways says canot connect .i will take matters further if my account is not stopped from taking money from me.member no 38054****
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ID
#2354221 Review #2354221 is a subjective opinion of poster.

To cancel my account please

I found somebody already I don't need that account no more close it up
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ID
#2353093 Review #2353093 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not able to do anything on site

I cancelled the renewal for my account - which is another 3+ months away. After doing so - I am no longer able to look at profiles, respond to messages, likes, views, etc. I get a popup window that attempts to get me to commit to renewing my membership. Very frustrating. If it is not going to let me use the site - OurTime needs to reimburse my money for my unused time period..
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ID
#2351125 Review #2351125 is a subjective opinion of poster.
Cons
  • Cant use site after cancelling renewal
Loss
$90
Preferred solution
Deliver product or service ordered

I have been hacked and locked out

Received email from ourtime that there suspicious actively on my profile need to change your password tried could not do but my profile is on and I can't log off
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ID
#2348411 Review #2348411 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

I was ***

OurTime - I was ***
I cant login through the app and I when I logged in through the web I cant view my profile I successfully subscribed to site why Im been treated this way? The site took my money and still denied me access to login
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ID
#2347002 Review #2347002 is a subjective opinion of poster.
Location
Walnut Creek, California
Preferred solution
Retrieve my account

Your settings are not working!

A complete run around A scam .. no real communication

User's recommendation: Never.

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ID
#2345088 Review #2345088 is a subjective opinion of poster.
Cons
  • No real communication with conpany
  • Charging you without authorizing fee
Preferred solution
Full refund

I want to cancel my account

I've been on the site for about six days and I've changed my mind there's a lot of weird men and women on this site very cute very few in my area and I want out I covered A month's worth but I want out please contact me and take care of this as soon as possible
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ID
#2341324 Review #2341324 is a subjective opinion of poster.
Service
Ourtime Online Dating
Pros
  • No pros
Cons
  • To many out of state matches
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bank account charges

There should only be 53.00 + .89 taken out of my account there are other charges of 23.00 two times.
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ID
#2341228 Review #2341228 is a subjective opinion of poster.
Loss
$53
Preferred solution
I only should have one charge the day I signed up Dec 2020 total of 53.00 and then .89 two other charges of 26.67 x2 came out of my account

I only agreed to pay the reduced amount

I was automatically charged a different amount without my permission
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ID
#2340916 Review #2340916 is a subjective opinion of poster.
Pros
  • Online dating
Cons
  • False information
  • Customer service and special pricing exclusion
  • Chsrge withoiut permission
Loss
$60
Preferred solution
Price reduction

Too many fake and fraudulent members. Not a safe site..

I noticed members who have left the site or have canceled are still being shown. The Ourtime, dating site does not monitor their members. There is no monitoring of members location, a lot of them are coming from outside the United States pretending to be local.. the site is a haven for fake and fraudulent members..

User's recommendation: Their credit card zip code should March the city they claim their location.

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ID
#2339609 Review #2339609 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was cancelled

I was cancelled after paying 6 months in advance and i am not sure why. I have not been rein versed for my account.

User's recommendation: don't join this site.

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ID
#2336428 Review #2336428 is a subjective opinion of poster.
Service
Ourtime Online Dating
Cons
  • Are fake
Loss
$131
Preferred solution
Full refund

Cancel subscription immediately

Its impossible to get any information or help on how to cancel your subscription.

User's recommendation: Do not join this site.

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ID
#2334692 Review #2334692 is a subjective opinion of poster.
Location
Burlington, New Jersey
Product
Ourtime Subscription
Cons
  • Random men
Preferred solution
Let the company propose a solution