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My account

Why do I have to keep verifying myself every time I log in its getting frustrating and god damn annoying Im a paid customer get rid of circus act having to pick squares in order to log in
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ID
#2200105 Review #2200105 is a subjective opinion of poster.

Cant ciew singles

4.4
Details
I used to have an account and dont remeber all the info.z and i cant even view the singles
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ID
#2195781 Review #2195781 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Let the company propose a solution

I am being denied access # 403

1.5
Details
I would like Ourtime to be back in my phone as it is much easier access. Currently you were able to connect me again but unfortunately only on my computer which is ok but inconvenient.
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ID
#2192260 Review #2192260 is a subjective opinion of poster.
Product
Ourtime Website
Pros
  • Make money on peple
Cons
  • Destroys communication necessary for consistent
Preferred solution
Get Ourtime back on my phone

I haven’t had any help from you for over a month. I can’t get into the site.

Can't get into the site. I'm a paying customer & I have to log in each time but won't accept my info

User's recommendation: Don’t join. You won’t get any help if u need it.

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ID
#2192210 Review #2192210 is a subjective opinion of poster.
Location
Lynbrook, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Taking money from my account

Cancelled my subscription still taking money from my account.

User's recommendation: Don’t bother.

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ID
#2190334 Review #2190334 is a subjective opinion of poster.
Cons
  • Can not get my account canceled
Preferred solution
Full refund

FALSE SUBSCRIPTION

YOU HAVE TAKEN 2 lots of subs from my cred account without my permission
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ID
#2189847 Review #2189847 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund

SUBS TAKEN FROM MY ACCOUNT

You are taking 19.99 from my credit account with an automatic subscription I didnt ask for. HOW IS IT POSSIBLE that you have my cheque account number please Cancel this as I have no feed back . I have no account number as there are no records also I have looked on my accounts page and there are no subs on it to delete!! M Hembley
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ID
#2189840 Review #2189840 is a subjective opinion of poster.
Location
Milton Keynes, England
Loss
$20
Preferred solution
Full refund

I need to change my location because I'm moving and I forgot my password I need some assistance

I need to change my current location to because I'm moving I don't know my password and from what I understand the phone number to customer service is not available
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ID
#2185871 Review #2185871 is a subjective opinion of poster.

Bad business

1.0
Details
Update by user Sep 22

Contacted the BBB we'll see

Original review posted by user Sep 22
Asked for a refund less than 24 hours after purchasing. Was denied

User's recommendation: Don't bother.

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ID
#2184944 Review #2184944 is a subjective opinion of poster.
Service
Ourtime Online Dating
Pros
  • No pros
Cons
  • Poor customer service
  • Not easy to cancel
Loss
$100
Preferred solution
Full refund

I want to cancel and get refuns

You sent email just now charging my account $134.24 and this account was cancelled 2 weeks ago.
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ID
#2182629 Review #2182629 is a subjective opinion of poster.
Preferred solution
Full refund

Terrible company and service

1.0
Details
Software is buggy, it does not work as it suppose to. Links don't take you where you want to go. Paid for subscription until 09/22/2020. For the last 10 days our time wanted me to upgrade and pay again for the time I already paid. To day is the 20th their software would not allow me to send a message my membership was paid to 09/22/2020. What a bunch of crocks. They should be taken to court for a class action suit. Thank you for your website,

User's recommendation: Stay away from Our Time.

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ID
#2180541 Review #2180541 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Site is horrible

I would not recommend anyone waste their time and money on this site. HORRIBLE!!!

User's recommendation: Definitely not.

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ID
#2176844 Review #2176844 is a subjective opinion of poster.
Service
Ourtime Online Dating
Cons
  • Too
Preferred solution
Full refund

Unsatisfied

1.0
Details
I receive numerous automated responses and fake profiles. I want to cancel my membership and any automatic renewal, but I can't get past step one of the instructions.no

User's recommendation: Don't do it.

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ID
#2175028 Review #2175028 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Not easily cancelled
Loss
$30
Preferred solution
Full refund

Cancel subscription

I tried to cancel my password wasn't being accepted please cancel my subscription

User's recommendation: Make it easier to cancel subscription.

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ID
#2173599 Review #2173599 is a subjective opinion of poster.
Location
Camarillo, California
Loss
$126

China company no phone

1.0
Details
Difficult to stop your membership web site is down no phone

User's recommendation: do not join this site.

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ID
#2169082 Review #2169082 is a subjective opinion of poster.
Pros
  • Online dating
Cons
  • Not easy to cancel
Loss
$35
Preferred solution
Full refund