Contact OurTime Customer Service
OurTime Phone Numbers and Emails
Toll-Free Number:
-
(833) 223-8873
Legal:
-
(214) 576-3272DMCA Inquiries
OurTime Emails:
OurTime Contact Information
OurTime Website:
OurTime Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Saturday: 7:00am - 7:00pm (CT)
Fax:
Summary of OurTime Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call OurTime Customer Service?
Activation/ Cancellation Question:
- “Cancel membership”
- “To cancel my subscription”
- “To cancel subscription”
Account Question:
- “Account problems”
- “My account”
- “Can't log in”
Payments and Charges Question:
- “Payment refund”
- “You charged my credulit card. i need to cancel”
- “Billing”
Request for Information Question:
- “I was talking to Ellen. And I've another question.”
- “Question about the site”
- “Questions about billing”
Website/ Application Question:
- “I don't want to join this sitet”
- “Getting off the site”
- “Access the site”
Product/ Service Question:
- “Subscription”
- “NOT WORKING PROPERLY”
- “Connection”
Refund Question:
- “I want kismia to refund my money for since last month they said they we refund it haven't since anything”
- “Refund”
- “I need a refund created back to my account”
Staff Question:
- “Update my service”
- “Stop my service”
- “I cannot get anyone on customer service,chsr line phone number what the ***”
Cards Question:
- “Somebody used my credit card”
- “Having trouble credit card subscription”
- “I need to pay by card please”
Shipping and Delivery Question:
- “Did not receive my "reset password" email and want to cancel my subscription”
- “Havent got refuned yet.”
- “Can't get the Basic Free”
Return/ Replace Question:
- “Pls And pls return my money back I’m abeg because I didn’t know that this Kismia site its automatically renewed subscription I’m abeg returns my money back I’m not want you subscription okay pls help me out”
- “I was communicating with someone. We decided to exchange phone numbers and the. He was taken off the site. Would like him to be reinstated. He uses the name CAQ”
Employment Question:
- “Did you get paid”
Other Question:
- “To stop prescription”
- “Possible fraud”
- “To restart membership”
About
Online Dating, Membership, Customer Care
Account, Subscription, Website
Pros: Its a joke, Online dating, On line meeting people, No pros, No comment
Cons: Poor customer service, False information, Can not get my account canceled, System technology does not work properly, Not worth it
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Ourtime is a dating site which is intended for people who are 50 and older. The website is a part of People Medias OurTime Community which also includes such websites as SeniorsMeet.com and SeniorPeopleMeet.com. All the activities of the community are intended to bring people together. Ourtime is presented to be a premium online service.
OurTime is ranked 108 out of 450 in Dating and Social Networking category
UK, Europe, USA, Worldwide
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