Two helplines are available to consult the company agent by phone. The first toll-free OurTime customer service telephone number, 1-833-223-8873, currently needs to be in service for customer service support. People who want to contact the company agent for legal information about their services and policies can dial the OurTime phone number, +1-214-576-3272, to call the legal department. This number can also be used to request help for DMCA inquiries. If the issue is unresolved through calls, there are other ways to contact the OurTime customer service team. The FAQs can also be visited before dialling the OurTime customer service number.
The company has published three OurTime customer service email addresses where customers can contact the customer care team for inquiries and assistance. To submit a copyright enquiry, email copyright@match.com. You will get a response during business hours. People seeking to contact OurTime customer service for trademarks can write to trademark@match.com. The company's customer service email address care@pushpay.com is available for security purposes. You can write an email to any of the addresses and expect to receive a response in two to three business days.
The address stated on the OurTime website is Match Group, LLC, 8750 N. Central Expressway, Dallas, Texas 75231, United States. Individuals can visit this location by booking an appointment to speak to the company's representative. This address can also be used to send mail to the OurTime customer service team. The company has published another specific mailing address: PO Box 25458, Dallas,Texas 75225, United States.
Another online way to contact the support team is to visit the OurTime website and head to the Help Center. Here, one can get assistance with various aspects of the company's offerings. These include account management, profile images, subscription member communication, technical support, advice and safety. You will also get information about paid features and the company's services. On the same page, you can click on Contact Us to contact the OurTime customer service team via email. On the website, you can also log in to your OurTime account to get more personalised assistance.
Currently, there is no OurTime app for users to contact the support team. However, there are other ways to contact the support team, including calling, writing an email, or visiting the company's corporate office. To make it easy for users, the company has introduced online customer service support on the OurTime website, and this feature is available 24 hours a day, seven days a week.