OurTime Phone Numbers and Emails

Toll-Free Number:

  • (833) 223-8873


  • (214) 576-3272
    DMCA Inquiries

OurTime Emails:

General Info
Copyright Infringement Inquiries

OurTime Contact Information

OurTime Website:

OurTime Help Center:

Corporate Office Address:

Match Group, LLC
P.O. Box 25472 8750 N. Central Expressway
Dallas, Texas 75231
United States

Other Info (opening hours):


Monday - Saturday: 7:00am - 7:00pm (CT)


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OurTime Rating Based on 241 Reviews

Rating details

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Customer service
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of OurTime Customer Service Calls

01:44 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OurTime Customer Service?

Activation/ Cancellation Question:

  • “Cancel membership”
  • “To cancel my subscription”
  • “To cancel subscription”

Account Question:

  • “Account problems”
  • “My account”
  • “Can't log in”

Payments and Charges Question:

  • “Payment refund”
  • “You charged my credulit card. i need to cancel”
  • “Billing”

Request for Information Question:

  • “I was talking to Ellen. And I've another question.”
  • “Question about the site”
  • “Questions about billing”

Website/ Application Question:

  • “I don't want to join this sitet”
  • “Getting off the site”
  • “Access the site”

Product/ Service Question:

  • “Subscription”
  • “Connection”

Refund Question:

  • “I want kismia to refund my money for since last month they said they we refund it haven't since anything”
  • “Refund”
  • “I need a refund created back to my account”

Staff Question:

  • “Update my service”
  • “Stop my service”
  • “I cannot get anyone on customer service,chsr line phone number what the ***”

Cards Question:

  • “Somebody used my credit card”
  • “Having trouble credit card subscription”
  • “I need to pay by card please”

Shipping and Delivery Question:

  • “Did not receive my "reset password" email and want to cancel my subscription”
  • “Havent got refuned yet.”
  • “Can't get the Basic Free”

Return/ Replace Question:

  • “Pls And pls return my money back I’m abeg because I didn’t know that this Kismia site its automatically renewed subscription I’m abeg returns my money back I’m not want you subscription okay pls help me out”
  • “I was communicating with someone. We decided to exchange phone numbers and the. He was taken off the site. Would like him to be reinstated. He uses the name CAQ”

Employment Question:

  • “Did you get paid”

Other Question:

  • “To stop prescription”
  • “Possible fraud”
  • “To restart membership”


OurTime Terms of Service
To read more: https://www.ourtime.com/v3/termsandconditions
OurTime Privacy Policy
To read more: https://www.ourtime.com/v3/privacypolicy
Top OurTime Services

Online Dating, Membership, Customer Care

Top OurTime Products

Account, Subscription, Website

OurTime Pros and Cons

Pros: Its a joke, Online dating, On line meeting people, No pros, No comment

Cons: Poor customer service, False information, Can not get my account canceled, System technology does not work properly, Not worth it

Related Companies

IAC, POF, Tinder, Match, Angies List


Ourtime is a dating site which is intended for people who are 50 and older. The website is a part of People Medias OurTime Community which also includes such websites as SeniorsMeet.com and SeniorPeopleMeet.com. All the activities of the community are intended to bring people together. Ourtime is presented to be a premium online service.

OurTime reviews and complaints

OurTime is ranked 108 out of 450 in Dating and Social Networking category

Area Served

UK, Europe, USA, Worldwide

Payment Methods


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