Contact OurTime Customer Service
OurTime Phone Numbers and Emails
Toll-Free Number:
-
(833) 223-8873The number is currently not in service
Legal:
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(214) 576-3272DMCA Inquiries
OurTime Emails:
OurTime Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
OurTime Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call OurTime is 8332238873. 86% of consumers used this number to address their issues and concerns. Meanwhile, 23% of users reported contacting a real person successfully by dialing the phone number 2145763272.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as OurTime may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
OurTime Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call OurTime is 8332238873. 86% of consumers used this number to address their issues and concerns. Meanwhile, 23% of users reported contacting a real person successfully by dialing the phone number 2145763272.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as OurTime may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call OurTime mainly because of activation/ cancellation, account, payments and charges.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact OurTime is security@match.com. 52% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
OurTime Website:
OurTime Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
P.O. Box 25458
Dallas,Texas 75225
United States
OurTime Customer Service Reviews
They have locked me out,I cannot put in a password they say all the passwords are taken.I want to start fresh with a new account.
I signed up for a week only then was charged for a month on 6-20 now I have a charge pending for 19.99 With my phone it is not updated and I cannot get the app to cancel please cancel asap Im going to dispute the pending 19.99
How Good is OurTime's Customer Service?
Summary of OurTime Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call OurTime?
Activation/ Cancellation Question:
- “Cancelation and refund”
- “Cancel subscription”
- “I cancelled and you charged me”
Account Question:
- “My account has been blocked by ourtime”
- “I cannot access my account, I pd $21.59 on Sept 23rdt”
- “Account problems”
Payments and Charges Question:
- “Billing issue”
- “I have paid for 3months and it keeps asking me for payment”
- “Because of my payment”
Request for Information Question:
- “Find out why the account is blocked”
- “Need to speak with agent”
- “A concern”
Website/ Application Question:
- “Site being hacked”
- “My Gmail is stuck on Our Time site”
- “Problem with site”
Product/ Service Question:
- “Can’t access”
- “My filters are not working correctly”
- “Can't get my app to work”
Staff Question:
- “New service”
- “Service isn’t working”
- “No service”
Refund Question:
- “Want my refund”
- “Refund”
- “I never signed up for this and I want my money back that you took out of my debit card”
Cards Question:
- “I never signed up for it and they are charging my card monthly”
- “Gave credit card info but still can't use account”
- “I'm trying to get on this app they accepted my credit card but nothing's happening”
Return/ Replace Question:
- “I cannot change my phone number”
- “Like to change my Email”
- “Change my address”
Shipping and Delivery Question:
- “Order tracking”
- “Did not get verification code to reset password”
- “I have not received my refund”
Employment Question:
- “Did you get paid”
Other Question:
- “Just paid can't logon”
- “Al of my messages disappeared”
- “Notify my change of address to 3525 Habenaria Road Mount Pleasant SC 29466”
Compare OurTime To
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