Contact OurTime Customer Service
OurTime Phone Numbers and Emails
Legal:
-
(214) 576-3272
DMCA Inquiries
OurTime Email:
OurTime Contact Information
OurTime Website:
OurTime Online Chat:
Corporate Office Address:
Fax:
Summary of OurTime Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call OurTime Customer Service?
Activation/ Cancellation Question:
- “Cancell membership”
- “Cancel Account”
- “Cancel subscription immediately”
Account Question:
- “SPAM of my acct”
- “Cannot get into my account”
- “I cannot access my account. I want to cancel my billing account”
Payments and Charges Question:
- “Billed wrong”
- “Overpayments”
- “Need to change my billing info”
Request for Information Question:
- “Need assistance”
- “Concerned about person on our time”
- “Question re membership”
Website/ Application Question:
- “Getting off the site”
- “Person on your site tried to scam me”
- “I have been scammed twice by ppl on this website. I want my money back and my account closed”
Product/ Service Question:
- “Trying to figure out how this works”
- “Your settings are not working!”
- “Email not working”
Refund Question:
- “Want a refund”
- “I need a refund created back to my account”
- “I want a refund of the $71.92 payment that I made. I tried to message person and the another fee to get her to message back. Your company is b.s. and fraudulent and I want my *** $90 +my $72 all refunded to me”
Cards Question:
- “I put my card to join”
- “I need to pay by card please”
- “Somebody used my credit card”
Staff Question:
- “Am not happy with the service”
- “Profile pic isnt in pic box and paid service for my phone number not given out but it was”
- “Cusromerserviceby could not..resolve my ptoblem”
Shipping and Delivery Question:
- “I can't get on the app or get the app on my computer.”
Other Question:
- “Got an email from your company”
- “About your policy”
- “Report a scammer trying to obtain money”
About
Online Dating, Membership, Customer Care
Account, Subscription, Website
Pros: Its a joke, Make money on peple, Online dating, No pros, Good number of members
Cons: Poor customer service, Not worth it, Not easy to cancel, Charging me with authorizing fee, Unable to login to account
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Ourtime is a dating site which is intended for people who are 50 and older. The website is a part of People Medias OurTime Community which also includes such websites as SeniorsMeet.com and SeniorPeopleMeet.com. All the activities of the community are intended to bring people together. Ourtime is presented to be a premium online service.
OurTime is ranked 88 out of 271 in Dating and Social Networking category
UK
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