Contact Information

You can contact the customer service representative of OurTime calling OurTime's helpline phone numbers.

Legal:

  • (214) 576-3272 DMCA Inquiries
Write review

does not support this feature.

Currently you can call only US numbers.

OurTime Website:

OurTime Online Chat:

OurTime Email:

  • Legal Copyright Infringement Inquiries

Corporate Office Address:

Match Group
P.O. Box 25472 8750 N. Central Expressway
Dallas, Texas 75231
United States

Fax:

1-214-853-4309

Help in Social Networks:

Edit Business Info

OurTime Rating Based on 100 Reviews

Rating details

1.4
more details
Customer service
Website
Price Affordability
Diversity of Products or Services

Rating stats

Rating trend

Summary of OurTime Customer Service Calls

761 TOTAL
CALLS
00:44 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OurTime Customer Service?

Activation/ Cancellation Question:

  • “To cancel my account please”
  • “Want to reactivate my ourtime account”
  • “Canceling”

Account Question:

  • “I paid for upgrade and can't access the account”
  • “Cannot get into my account” , Review # 2232248
  • “I can't log in on my account”

Payments and Charges Question:

  • “Was Charged after cancelling”
  • “Unauthorized transaction”
  • “I have been charged two subscription fees”

Request for Information Question:

  • “Question about the site”
  • “Info in how to delete unwanted messages”
  • “I would like to know the meaning of SMVPL . It says that when i get a message”

Product/ Service Question:

  • “Email not working”
  • “It doesnt work”
  • “Subscription”

Website/ Application Question:

  • “Can't get into the site. I'm a paying customer & I have to log in each time but won't accept my info” , Review # 2192210
  • “Can't get on site since joins says suspicious activity” , Review # 2144756
  • “Person on your site tried to scam me” , Review # 2134405

Refund Question:

  • “I want a refund of the $71.92 payment that I made. I tried to message person and the another fee to get her to message back. Your company is b.s. and fraudulent and I want my *** $90 +my $72 all refunded to me”
  • “I need a refund created back to my account” , Review # 2128850
  • “Refunding”

Cards Question:

  • “I put my card to join”
  • “Somebody used my credit card”
  • “Card” , Review # 2120029

Staff Question:

  • “Cusromerserviceby could not..resolve my ptoblem”
  • “Service security and experience”
  • “Am not happy with the service”

Shipping and Delivery Question:

  • “I can't get on the app or get the app on my computer.”

Employment Question:

  • “They won't accept my Debit Card”

Other Question:

  • “Payed money don't see the app”
  • “Not receiving pw reset”
  • “Never get verify code”

About

OurTime Terms of Service
To read more: https://www.ourtime.com/v3/termsandconditions
OurTime Privacy Policy
To read more: https://www.ourtime.com/v3/privacypolicy
Top OurTime Services

Membership, Online Dating, Customer Care

Top OurTime Products

Account, Website, Subscription

OurTime Pros and Cons

Pros: Its a joke, Make money on peple, No pros, Meet people, I have had great chats with men

Cons: Poor customer service, Not worth it, Unable to login to account, Not easy to cancel, Charging me with authorizing fee

Related Companies

IAC, POF, Tinder, Angies List, Match

Summary

Ourtime is a dating site which is intended for people who are 50 and older. The website is a part of People Medias OurTime Community which also includes such websites as SeniorsMeet.com and SeniorPeopleMeet.com. All the activities of the community are intended to bring people together. Ourtime is presented to be a premium online service.

OurTime reviews and complaints

OurTime is ranked 76 out of 262 in Dating and Social Networking category

Area Served

UK

Payment Methods

Edit Description

Compare OurTime To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

POF

POF

3009 reviews
1.8
Compare OurTime vs POF
Zoosk

Zoosk

2882 reviews
1.7
Compare OurTime vs Zoosk
Match

Match

537 reviews
1.6
Compare OurTime vs Match

OurTime Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.
Write a review
Do you have something to say about OurTime? What happened? What can we help you with?
Submit review Don't show this popup