OurTime Phone Numbers and Emails

Toll-Free Number:

  • (833) 223-8873

Customer Service:

  • (833) 223-8873


  • (214) 576-3272
    DMCA Inquiries

OurTime Emails:

General Info
Copyright Infringement Inquiries

OurTime Contact Information

OurTime Website:

OurTime Online Chat:

Corporate Office Address:

Match Group, LLC
P.O. Box 25472 8750 N. Central Expressway
Dallas, Texas 75231
United States

Other Info (opening hours):


Monday - Saturday: 7:00am - 7:00pm (CT)


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OurTime Rating Based on 145 Reviews

Rating details

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Value for money

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Summary of OurTime Customer Service Calls

00:48 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OurTime Customer Service?

Activation/ Cancellation Question:

  • “I want to cancel my account”
  • “To cancel my account please”
  • “Cancel subscription”

Account Question:

  • “My account”
  • “You have stopped my accountYou people are taking money out of my bank account that I have not authorize today you took 50 something dollars out of my bank account I have discontinued dip my profile on that website do not take anymore money out of my”
  • “I can't log in . I forgot password it has over 8year”

Payments and Charges Question:

  • “I am being charged, after being denied access to the site and after sending emails asking for my account to be deleted”
  • “Stop all payments”
  • “I joined today I'm not understanding the charges I'm seeing”

Request for Information Question:

  • “Questions regarding connections”
  • “Have a question new member”
  • “Requesting Refund”

Website/ Application Question:

  • “Being ripped by girls on this site”
  • “For the removal of my personal information from your website”
  • “Getting off the site”

Product/ Service Question:

  • “It doesnt work”
  • “Not working since yesterday march 20”
  • “Trying to figure out how this works”

Refund Question:

  • “I need a refund created back to my account”
  • “Want a refund”
  • “I want a refund of the $71.92 payment that I made. I tried to message person and the another fee to get her to message back. Your company is b.s. and fraudulent and I want my *** $90 +my $72 all refunded to me”

Staff Question:

  • “Termination of services”
  • “I called to opt out this service and was told I needed to go to any desk but did not have time until now! What do I do next?”
  • “Am not happy with the service”

Cards Question:

  • “I put my card to join”
  • “I need to pay by card please”
  • “Somebody used my credit card”

Shipping and Delivery Question:

  • “Why have I not received my refund”
  • “I can't get on the app or get the app on my computer.”

Other Question:

  • “False profile”
  • “Money back”
  • “Report a problem”


OurTime Terms of Service
To read more: https://www.ourtime.com/v3/termsandconditions
OurTime Privacy Policy
To read more: https://www.ourtime.com/v3/privacypolicy
Top OurTime Services

Online Dating, Membership, Customer Care

Top OurTime Products

Account, Subscription, Website

OurTime Pros and Cons

Pros: Its a joke, Make money on peple, Online dating, No pros, Meet people

Cons: Poor customer service, Not worth it, Not easy to cancel, Charging me with authorizing fee, Unable to login to account

Related Companies

IAC, POF, Tinder, Match, Angies List


Ourtime is a dating site which is intended for people who are 50 and older. The website is a part of People Medias OurTime Community which also includes such websites as SeniorsMeet.com and SeniorPeopleMeet.com. All the activities of the community are intended to bring people together. Ourtime is presented to be a premium online service.

OurTime reviews and complaints

OurTime is ranked 95 out of 357 in Dating and Social Networking category

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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