OurTime Phone Numbers and Emails

Legal:

  • (214) 576-3272
    DMCA Inquiries

OurTime Email:

Legal
Copyright Infringement Inquiries

OurTime Contact Information

OurTime Website:

OurTime Online Chat:

Corporate Office Address:

Match Group
P.O. Box 25472 8750 N. Central Expressway
Dallas, Texas 75231
United States

Fax:

1-214-853-4309
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OurTime Rating Based on 128 Reviews

Rating details

1.4
more details
Customer service
Price Affordability
Website
Diversity of Products or Services

Rating stats

Rating trend

Summary of OurTime Customer Service Calls

948 TOTAL
CALLS
00:48 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OurTime Customer Service?

Activation/ Cancellation Question:

  • “Cancell membership”
  • “Cancel Account”
  • “Cancel subscription immediately”

Account Question:

  • “SPAM of my acct”
  • “Cannot get into my account”
  • “I cannot access my account. I want to cancel my billing account”

Payments and Charges Question:

  • “Billed wrong”
  • “Overpayments”
  • “Need to change my billing info”

Request for Information Question:

  • “Need assistance”
  • “Concerned about person on our time”
  • “Question re membership”

Website/ Application Question:

  • “Getting off the site”
  • “Person on your site tried to scam me”
  • “I have been scammed twice by ppl on this website. I want my money back and my account closed”

Product/ Service Question:

  • “Trying to figure out how this works”
  • “Your settings are not working!”
  • “Email not working”

Refund Question:

  • “Want a refund”
  • “I need a refund created back to my account”
  • “I want a refund of the $71.92 payment that I made. I tried to message person and the another fee to get her to message back. Your company is b.s. and fraudulent and I want my *** $90 +my $72 all refunded to me”

Cards Question:

  • “I put my card to join”
  • “I need to pay by card please”
  • “Somebody used my credit card”

Staff Question:

  • “Am not happy with the service”
  • “Profile pic isnt in pic box and paid service for my phone number not given out but it was”
  • “Cusromerserviceby could not..resolve my ptoblem”

Shipping and Delivery Question:

  • “I can't get on the app or get the app on my computer.”

Other Question:

  • “Got an email from your company”
  • “About your policy”
  • “Report a scammer trying to obtain money”

About

OurTime Terms of Service
To read more: https://www.ourtime.com/v3/termsandconditions
OurTime Privacy Policy
To read more: https://www.ourtime.com/v3/privacypolicy
Top OurTime Services

Online Dating, Membership, Customer Care

Top OurTime Products

Account, Subscription, Website

OurTime Pros and Cons

Pros: Its a joke, Make money on peple, Online dating, No pros, Good number of members

Cons: Poor customer service, Not worth it, Not easy to cancel, Charging me with authorizing fee, Unable to login to account

Related Companies

IAC, POF, Tinder, Match, Angies List

Summary

Ourtime is a dating site which is intended for people who are 50 and older. The website is a part of People Medias OurTime Community which also includes such websites as SeniorsMeet.com and SeniorPeopleMeet.com. All the activities of the community are intended to bring people together. Ourtime is presented to be a premium online service.

OurTime reviews and complaints

OurTime is ranked 88 out of 271 in Dating and Social Networking category

Area Served

UK

Payment Methods

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OurTime Stats

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Number of Calls

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