Contact Information

You can contact the customer service representative of OurTime calling OurTime's helpline phone numbers.


  • (214) 576-3272 DMCA Inquiries
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Currently you can call only US numbers.

OurTime Website:

OurTime Online Chat:

OurTime Email:

  • Legal Copyright Infringement Inquiries

Corporate Office Address:

Match Group
P.O. Box 25472 8750 N. Central Expressway
Dallas, Texas 75231
United States



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OurTime Rating Based on 100 Reviews

Rating details

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Price Affordability
Diversity of Products or Services

Rating stats

Rating trend

Summary of OurTime Customer Service Calls

00:44 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OurTime Customer Service?

Activation/ Cancellation Question:

  • “To cancel my account please”
  • “Want to reactivate my ourtime account”
  • “Canceling”

Account Question:

  • “I paid for upgrade and can't access the account”
  • “Cannot get into my account” , Review # 2232248
  • “I can't log in on my account”

Payments and Charges Question:

  • “Was Charged after cancelling”
  • “Unauthorized transaction”
  • “I have been charged two subscription fees”

Request for Information Question:

  • “Question about the site”
  • “Info in how to delete unwanted messages”
  • “I would like to know the meaning of SMVPL . It says that when i get a message”

Product/ Service Question:

  • “Email not working”
  • “It doesnt work”
  • “Subscription”

Website/ Application Question:

  • “Can't get into the site. I'm a paying customer & I have to log in each time but won't accept my info” , Review # 2192210
  • “Can't get on site since joins says suspicious activity” , Review # 2144756
  • “Person on your site tried to scam me” , Review # 2134405

Refund Question:

  • “I want a refund of the $71.92 payment that I made. I tried to message person and the another fee to get her to message back. Your company is b.s. and fraudulent and I want my *** $90 +my $72 all refunded to me”
  • “I need a refund created back to my account” , Review # 2128850
  • “Refunding”

Cards Question:

  • “I put my card to join”
  • “Somebody used my credit card”
  • “Card” , Review # 2120029

Staff Question:

  • “Cusromerserviceby could not..resolve my ptoblem”
  • “Service security and experience”
  • “Am not happy with the service”

Shipping and Delivery Question:

  • “I can't get on the app or get the app on my computer.”

Employment Question:

  • “They won't accept my Debit Card”

Other Question:

  • “Payed money don't see the app”
  • “Not receiving pw reset”
  • “Never get verify code”


OurTime Terms of Service
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OurTime Privacy Policy
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Top OurTime Services

Membership, Online Dating, Customer Care

Top OurTime Products

Account, Website, Subscription

OurTime Pros and Cons

Pros: Its a joke, Make money on peple, No pros, Meet people, I have had great chats with men

Cons: Poor customer service, Not worth it, Unable to login to account, Not easy to cancel, Charging me with authorizing fee

Related Companies

IAC, POF, Tinder, Angies List, Match


Ourtime is a dating site which is intended for people who are 50 and older. The website is a part of People Medias OurTime Community which also includes such websites as and All the activities of the community are intended to bring people together. Ourtime is presented to be a premium online service.

OurTime reviews and complaints

OurTime is ranked 76 out of 262 in Dating and Social Networking category

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