OurTime

If you call there phone number they will tell you have to email them for the problem but it can take up to 48 hours to 72 hours before they get to you about your complaint. There is no customer service and a few of the people I spoke to dont know if youre real or fake.

I just paid the fee and then they blocked me so I cant get back on. So call the credit card people and filing a scam website. I really doubt they will contact me back.

If you want to find someone this is not the site to be on. Dont waste your time nor your money

I paid and I am not getting what I paid for. I cant even log in. Ive been sent 3 reset your password emails and theyre all expired

I had a match, we set up a dinner date and when I asked at what time we were meeting at the restaurant and if he had an iPhone he deleted our whole conversation and his pictures of the website.

I want to let you know you have to have a better screening process.

Pissed off Client

I could not recall some of the details of my subscription, and thus, it was cancelled. I am 81 and forgetful.

No personal call was made to me to ascertain credibility and whether I was the lawful account holder.

I cannot even access the account to ensure my subscription is cancelled, so I am not renewed automatically. Incompetents administer this dating service from a geographic and emotional distance.

Paid for your service today and your sire won't let me in won't take my phone number to prove its me.

Apparently Ourtime is preying on lonely hopeful people trying to sneakily take as much money from them as they can. Their fraudulent ways for doing this are: creating fake profiles, doing robotic sendouts and using AI.

It's easy to establish a real connection with real women on legit site without having to move through the bs.

Even if you pay the cheapest credit purchase on OurTime they automatically set you up for a recurring purchase and automatic renewal when you first sign up. Don't get engaged with these fraudsters unless you want to get skint.

I've paid for a service I can't use. I can't log in to the site because it won't verify my phone number.

When I use chat, it puts me through to a pay service to solve the problem.

This has been a waste of my time and money. If the issue is not solved, I'm going to cancel my subscription.

I found a legit site J5Love.com

they still work honestly in this shady dating industry and they have real profiles of genuine women. If it doesn't scare you away that most of these women are from Eastern Europe, go ahead for it!

My efforts were rewarded and I met my bride there, that's why I recommend it.

Having lost plenty of time and money on Ourtime and other sites I realize that it's very difficult to find anyone real there. It's important to use your common sense and just quit it!

I can't get into any emails about an account I don't have, which I'm being billed for every month. Can you please help me? Kind regards, Miss Elaine Christie.

I am trying to cancel my subscription. Thats all.

I decided that this is not right for me. Please help me.

I deleted my account, but my profile is still on the site and I'm still getting notifications from people who are interested.

Cancelled last month and still getting billed. Now in the hole at bank don't join this site is a sca

I authorized 1 week of service on 9/13/24. On 9/20/24 I was billed for 1 month. I want my refund asap!

They took £19.99 off me, supposedly for the next 5 months. Only after I'd paid did I discover they were looking for a lot more money for what I believed would be included.

When I've tried to phone them, it says this number is no longer available.

Money-grabbing scam swine. Don't go near them with a barge pole!

They have locked me out,I cannot put in a password they say all the passwords are taken.I want to start fresh with a new account.