OurTime
OurTime Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OurTime has 1.4 star rating based on 731 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend OurTime to a friend or colleague.
- Rating Distribution
Pros: No pros, Its a joke, No comment.
Cons: Poor customer service, Can not get my account canceled, False information.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OurTime has 1.4 star rating based on 731 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend OurTime to a friend or colleague.
- Rating Distribution
Pros: No pros, Its a joke, No comment.
Cons: Poor customer service, Can not get my account canceled, False information.56% of users think that OurTime should improve its Customer Service.
53% of users say that they won't use OurTime in the future for similar services or products.Recent recommendations regarding this business are as follows: "When a person cancel only charge for what they used.", "Great", "Do not sign up", "you get the same service on tinder.", "Iffy".
Most users ask OurTime for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top OurTime Reviews
"Your reply rate and your hit rate are very low on OurTime. The women don't respond either because there are not so many active members or because back non-paying members can't write messages"
Anyway, I've got good news: I found an excellent service that works JforLove.com So luckily I don't have to deal with Ourtime anymore except of figuring out...
"Not able to get ahold to customer service to cancel trial."
Try to call customer service. Couldn't get ahold of them try to email. Don't show a email for what they gave me. Wanna stop trial. Today is my last day. Please...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Your reply rate and your hit rate are very low on OurTime. The women don't respond either because there are not so many active members or because back non-paying members can't write messages
Anyway, I've got good news: I found an excellent service that works JforLove.com
So luckily I don't have to deal with Ourtime anymore except of figuring out how to get my profile and personal data removed from there. I have already managed to stop them from repeatedly billing me, but they still show my account as active. I guess I'm not the only one that's why they have so many outdated profiles.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wesley Chapel, Florida
Said I was blocked by our time
If you call there phone number they will tell you have to email them for the problem but it can take up to 48 hours to 72 hours before they get to you about your complaint. There is no customer service and a few of the people I spoke to dont know if youre real or fake.
I just paid the fee and then they blocked me so I cant get back on. So call the credit card people and filing a scam website. I really doubt they will contact me back.
If you want to find someone this is not the site to be on. Dont waste your time nor your money
User's recommendation: Don’t waste your time or money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
SMS not arriving
Ive been trying to join for 2 weeks, but since I don't receive their SMS, I can't.
Answered their questions to best of my ability, but it's been about 10 years since my last use.
It's absurd.
User's recommendation: Not a damn thing you can do with this problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I like a Refund please
My call is because you guys took money from my account this morning when I did not approve or renew my service.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Locked out of account
Company fixed the issue and I have been provided with apology.
You locked me out of my account, took my money, and are still charging me a fee that I can't stop. I need access so I can cancel. Plus, I want a refund!
- Cons only
- Cons only scammers
Preferred solution: Full refund
User's recommendation: Do not use OurTime
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Montreal, Quebec
Information on account regarding suspected privacy breach.
I dont know what could be better as I only have experience with OURTIME a short while~never used a dating site before and thought Id try yours 5 years after my husband of 41 years passed away. My account was suspended and I got an email saying my privacy was at risk and that was the reason for suspending it.
That was a week ago and I just wanted information on whether I did something wrong due to ignorance or if I was hacked.
Concerning to me and Im stressed not knowing why or if Im still at risk. Thank you
Patsy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Strongsville, Ohio
Can’t seem to cancel subscription ASAP
I cant seem to cancel subscription!
Cant reach or get response from our time!!
I have one month left on subscription, but I do not care to continue!
User's recommendation: This this company is very difficult to interact with. It is not a user-friendly company.!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sparks, Nevada
No one ever answered.
I paid and I am not getting what I paid for. I cant even log in. Ive been sent 3 reset your password emails and theyre all expired
User's recommendation: Dont use this site
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
South Gate, California
Pending account and says I have 2 accounts. Why? And how do I fix it or cancel?
NEVER CLEARS PENDING CREDIT CARD ID PENDING? It also says I have 2 accounts.
It could be that I changed from iCloud to gmail. What Im saying my email address could be
Ellen52frederick @***.com (the email Im using
Or
Ellen52frederick@***.com (not usjng)
User's recommendation: Get the pending status fixed and delete the second account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Lauderdale, Florida
Cancel my subscription
It's impossible to cancel your subscription I will get my attorney on this This is b*****never recommend This is a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Baytown, Texas
I have zero idea why I locked out . I barely used it in the short time it worked. My unsuited did bit receive a response.
I am not impressed with customer service. I expected help (or at least an explanation) in resolving the issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I’m a member but can’t get into my account
I dont know what happened but I cant get into my account like I have in the past. This is crazy.
I need help from a live person. OTHERWISE CANCEL MY MEMBERSHIP ACCOUNT NOW
- Lots of cons
Preferred solution: Full refund
User's recommendation: Terrible service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bennington, Vermont
To report a scammer
I had a match, we set up a dinner date and when I asked at what time we were meeting at the restaurant and if he had an iPhone he deleted our whole conversation and his pictures of the website.
I want to let you know you have to have a better screening process.
Pissed off 
Client
User's recommendation: Do your own screening
Do your investigating before you meet someone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Doylestown, Pennsylvania
Can't use what I payed for
It frustrating
Matches are too far from where i live, doesn't give enough. Matches, have too wai5 till the next day too see new likes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Service doesn't work
Im a member but cant access my account . I am unable to get someone to call me back and help clear this up
User's recommendation: Stay away from Ourtime
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kansas City, Missouri
I got blocked before I even got my account set up completely
Would love to know why I have been blocked from my account that I just opened didn't even get to finish setting it up before you blocked me for some reason can you tell me why
User's recommendation: Stay away from ourtime
About
, , , ,
Ourtime is a dating site which is intended for people who are 50 and older. The website is a part of People Medias OurTime Community which also includes such websites as SeniorsMeet.com and SeniorPeopleMeet.com. All the activities of the community are intended to bring people together. Ourtime is presented to be a premium online service.
OurTime is ranked 71 out of 117 in Dating category
UK, Europe, USA, Worldwide
Brands Related to OurTime
POF
“So I've had a pof account for less than a month. It seemed to be working well for meeting new people and...“
Match
“My name is Nyki Stephen. I use the Bovada sports betting app. I was trying to make a withdrawal today on...“
Tinder
“I didn't know that I was still getting charged,do the right thing refund my cash immediately Hopefully...“
BlackPeopleMeet
“I feel neglected as if I am not important. They are willing to accept your money but don't have a phone...“
Companies Similar to OurTime
Zoosk
“Oh, I'm curious why I'm still getting notifications after my 3 months ended. It should be deactivated.“
eHarmony
“So I went ahead and sent about 20 messages to member profiles on eHarmony since 7:00 this morning only...“
Mingle2
“I've been in contact with "admin" on this site fairly frequently, (via popup on platform) and tried...“
ConnectingSingles
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I had similar experience. I think they pay games