OurTime
OurTime Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OurTime has 1.4 star rating based on 684 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend OurTime to a friend or colleague.
- Rating Distribution
Pros: No pros, Its a joke, No comment.
Cons: Poor customer service, Can not get my account canceled, False information.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OurTime has 1.4 star rating based on 684 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend OurTime to a friend or colleague.
- Rating Distribution
Pros: No pros, Its a joke, No comment.
Cons: Poor customer service, Can not get my account canceled, False information.56% of users think that OurTime should improve its Customer Service.
50% of users say that they won't use OurTime in the future for similar services or products.Recent recommendations regarding this business are as follows: "Provide a number that works. Make it easier to delete accounts. And don't block people from their own account and then debit payments for an account we can't use!", "Human to be able to talk to with issues on your site", "Have people available to talk to customers", "Need serious customer service not fake send emails and no body answer or fix anything", "Don't use".
Most users ask OurTime for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Can’t log into my account, password times out, nothing works.
I have sent many emails to customer service about the problem I am having with my account. I cant log into my account.
Each time I put my password in it timed out. I cant change password or email like customer service request because both timeout the same way. I have tried everything to get my login to work , but nothing works. My login has failed for two weeks now.
I have paid for a subscription that I can not use.
It is so frustrating that OurTime does not have a real person to talk to when you have a problem. I have read reviews and it shows bad reviews for customer help, no live help.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wesley Chapel, FloridaSaid I was blocked by our time
If you call there phone number they will tell you have to email them for the problem but it can take up to 48 hours to 72 hours before they get to you about your complaint. There is no customer service and a few of the people I spoke to dont know if youre real or fake.
I just paid the fee and then they blocked me so I cant get back on. So call the credit card people and filing a scam website. I really doubt they will contact me back.
If you want to find someone this is not the site to be on. Dont waste your time nor your money
User's recommendation: Don’t waste your time or money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sparks, NevadaNo one ever answered.
I paid and I am not getting what I paid for. I cant even log in. Ive been sent 3 reset your password emails and theyre all expired
User's recommendation: Dont use this site
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bennington, VermontTo report a scammer
I had a match, we set up a dinner date and when I asked at what time we were meeting at the restaurant and if he had an iPhone he deleted our whole conversation and his pictures of the website.
I want to let you know you have to have a better screening process.
Pissed off Client
User's recommendation: Do your own screening
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncompetent management closed me out of my account and thus cheating me out of what I paid for. No reason given to me. I am an 81 year old former leader of law enforcement.
I could not recall some of the details of my subscription, and thus, it was cancelled. I am 81 and forgetful.
No personal call was made to me to ascertain credibility and whether I was the lawful account holder.
I cannot even access the account to ensure my subscription is cancelled, so I am not renewed automatically. Incompetents administer this dating service from a geographic and emotional distance.
Preferred solution: Access to account and another month that you made me miss. Do not renew my subscription automatically.
User's recommendation: Stay away from Ourtime. I was even scammed once very badly and they knocked me out of service for reporting it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Atlanta, GeorgiaResolved: I think I would rather have my money back.
Paid for your service today and your sire won't let me in won't take my phone number to prove its me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThere are bunch of dating sites that are significantly better, e.g. J4Dating.com
Apparently Ourtime is preying on lonely hopeful people trying to sneakily take as much money from them as they can. Their fraudulent ways for doing this are: creating fake profiles, doing robotic sendouts and using AI.
It's easy to establish a real connection with real women on legit site without having to move through the bs.
Even if you pay the cheapest credit purchase on OurTime they automatically set you up for a recurring purchase and automatic renewal when you first sign up. Don't get engaged with these fraudsters unless you want to get skint.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’m having trouble verifying my phone number. I
I've paid for a service I can't use. I can't log in to the site because it won't verify my phone number.
When I use chat, it puts me through to a pay service to solve the problem.
This has been a waste of my time and money. If the issue is not solved, I'm going to cancel my subscription.
Preferred solution: Just want to be able to log in
User's recommendation: Not a good recommendation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't enter this ghost city with absolutely no activity. They have tons of fake profiles, you can contact anyone - but you won't get any response
I found a legit site J5Love.com
they still work honestly in this shady dating industry and they have real profiles of genuine women. If it doesn't scare you away that most of these women are from Eastern Europe, go ahead for it!
My efforts were rewarded and I met my bride there, that's why I recommend it.
Having lost plenty of time and money on Ourtime and other sites I realize that it's very difficult to find anyone real there. It's important to use your common sense and just quit it!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHasn’t sent me a code to my email on number occasions
I can't get into any emails about an account I don't have, which I'm being billed for every month. Can you please help me? Kind regards, Miss Elaine Christie.
- Not for me
Preferred solution: Full refund
User's recommendation: Nope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Plainville, ConnecticutThey won’t let me cancel my subscription
I am trying to cancel my subscription. Thats all.
I decided that this is not right for me. Please help me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo get my profile off.So I don't get no more people looking
I deleted my account, but my profile is still on the site and I'm still getting notifications from people who are interested.
Preferred solution: Take my profile off of your site.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cancelled last month and am still getting billed 79.99 and now in the hole
Cancelled last month and still getting billed. Now in the hole at bank don't join this site is a sca
- Scam
Preferred solution: Full refund
User's recommendation: Don't join. They just want your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was billed incorrectly!
I authorized 1 week of service on 9/13/24. On 9/20/24 I was billed for 1 month. I want my refund asap!
- There are other profiles
- Billing is faulty
Preferred solution: Full refund
User's recommendation: Don’t do it!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI took out a monthly subscription with them, no sooner had I done so I then found out they were looking for even more money for what I believed would have been included. Won't answer their phone
I've contacted my bank to cancel any future payments
They took £19.99 off me, supposedly for the next 5 months. Only after I'd paid did I discover they were looking for a lot more money for what I believed would be included.
When I've tried to phone them, it says this number is no longer available.
Money-grabbing scam swine. Don't go near them with a barge pole!
- Seen some friendly faces
- After i paid ncluded they were looking for even more money
Preferred solution: Full refund
User's recommendation: Don't be swindled by swindlers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Reston, VirginiaLocked out of my account
They have locked me out,I cannot put in a password they say all the passwords are taken.I want to start fresh with a new account.
User's recommendation: Don't use
About
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Ourtime is a dating site which is intended for people who are 50 and older. The website is a part of People Medias OurTime Community which also includes such websites as SeniorsMeet.com and SeniorPeopleMeet.com. All the activities of the community are intended to bring people together. Ourtime is presented to be a premium online service.
OurTime is ranked 67 out of 113 in Dating category
UK, Europe, USA, Worldwide
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Do your investigating before you meet someone.