OurTime
Reviews and Complaints
Reviews Chart
$5.4K
CLAIMED LOSSES
205
TOTAL REVIEWS
8.6K
PAGE VIEWS
I cant read my messages
I paid for a 1 month subscription to read and respond to messages and it won't let me
ID
Product
Ourtime Subscription
Pros
- Its a joke
Cons
- Poor customer service
Loss
$39
Preferred solution
Deliver product or service ordered
I want to cancel
I don't have a complaint, I just want to cancel my subscription, So please cancel my subscription. Thank you.
User's recommendation: There is no future recommendation.
ID
Location
Fort Worth, Texas
Cancel subscription immediately
I do not feel ready to do this right now. Please, My refund in the near future when I be ready maybe I came back to find someone. Regards Sandra Pommereuil.
ID
Location
Stoke On Trent, England
Can't sign in
I called but only got a recording with no option to help me with my issues. I can't sign in to my account and I try the forgot password but it doesn't send me an email and when I try to do a new account with my other email it says already have an account but again can't get link to reset password
ID
Location
Cocoa, Florida
Can't get on site since joins says suspicious activity
Cant use sire since I joined as always says suspicious activity and want a credit for data I joined as this is ongoing and terrible
ID
Canceled my profile and account. But you still continue to try and take money from my account
I had a account with you canceled not my profile and sub subscription . . Yet you still taking money from my account . Not happy . Will be taking to to my legal team
User's recommendation: Don’t use them.
ID
Not happy with service
Just joined a couple of days ago, unable to connect with the site seems very difficult customer service numbers do not work!! Charge for trying to get help?? Going to cancel subscription
ID
Location
Monroe, North Carolina
Person on your site tried to scam me
Edwin,67,Stroudsburg, is really Robert Jake Andersons 65,in Beijing China and homeless as he claims
ID
Location
Reading, Pennsylvania
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't get a refund or talk to a person
Canceled the same day I started and still got billed $21:42 .
User's recommendation: Don't use this site.
ID
Product
Ourtime Account
Pros
- Fills up empty time
Cons
- Not worth it
Loss
$2142
Preferred solution
Full refund
I can't get to my account
Just a few minutes ago I tried to get online but I can't for some reason can you tell me why?
ID
Product
Ourtime Account
Cons
- Poor customer service
- Unable to login to account
Preferred solution
I need to talk with someone
Can't get on site
The site doesnt work often. The response to my complaints have been incredibly slow, Ive had billing issues.
User's recommendation: Do not use this site - it SUCKS!
ID
Location
Belton, Texas
Poor Customer Service/website
I made a profile and when I was getting likes or email couldn't reply to them or view them without our time asking to upgrade, when I have already paid. I wouldn't waste your money not worth it.
User's recommendation: Do not do it!
ID
Cons
- Even though i paid for a month you keep asking me to up grade
- To many out of state matches
- Could not view likes or email
Loss
$29
Preferred solution
Full refund
I need a refund created back to my account
I need the money that was charged to my account
ID
Loss
$33
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOurtime System Technology Does Not Function
Update by user Aug 25
Update. This situation continues to occur.
Ourtime does not provide the service you pay for or respond to customer issues.
Ourtime is a scam. Do not subscribe.
Original review posted by user Aug 17
I have had numerous people reach out to me on Ourtime and when I send a message in response, the message remains unopened indefinitely. I have, at times, had the same person reach out to me multiple times and sent a message in response each time. All of the messages to the same person remain unopened even though I can see the person online as if they are waiting for my response until they ultimately get tired of waiting and log off. This has happened on multiple occasions with multiple people. It appears my messages are not getting through to the person who has reached out to me. I have contacted Ourtime about this problem and received no response. Ourtime is a waste of money. DO NO SUBSCRIBE TO OURTIME!! User's recommendation: DO NOT SUBSCRIBE TO OUR TIME. THEIR TECHNOLOGY DOES NOT FUNCTION.
ID
Service
Ourtime Online Dating
Cons
- System technology does not work properly
- Not worth it
Preferred solution
Full refund
No login after I pad rud people
Very rude social media and passed the buck lazy un helpfull gal
User's recommendation: Nope.
ID
Location
Sacramento, California
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